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Cancellation Policy

Cancellation and Refund Policy – Single Course:  The cancellation and refund policy for open enrollment, single courses are as follows:
 
o   For cancellations received 10 business days or more prior to the course start date, the student will receive a full refund less the cost of course materials (if secured by UMBC Training Centers).
 
o   For cancellations received within 10 business days prior to the course start date and/or having completed 25% of the course, the student is responsible for paying 25% of the course plus the cost of course materials. Any payment received that exceeds the student responsibility requirement will be applied as a credit towards a future UMBC Training Centers course.
 
o   For cancellations received after 25% and between 50% of course completion, the student is responsible for paying 50% of the course plus the cost of course materials. Any payment received that exceeds the student responsibility requirement will be applied as a credit towards a future UMBC Training Centers course.
 
o   For cancellations received after 50% of course completion, the student is responsible for paying 100% of the course. No credit is given.
 
o   If an applicant is rejected for enrollment for any reason, the applicant will receive a full refund of all tuition and fees paid, with the exception of any non-refundable application fees, if applicable.
 
o   Students whose registered courses are cancelled by UMBC Training Centers will receive a full refund or will be placed into a subsequent program, at the specific request of the student.
 
o   Date of acknowledgement is the date of UMBC Training Centers' receipt of student's written request of cancellation.
 
Cancellation and Refund Policy – Certificate Program:  The cancellation and refund policy for open enrollment, certificate programs are as follows:

o   For cancellations received 10 business days or more prior to the program start date, the student will receive a full refund less the cost of course materials (if secured by UMBC Training Centers).       
                                                                                               
o   For cancellations received within 10 business days of the program start date and/or having completed the fourth class of the first course in the program, the student is responsible for paying 25% of the certificate program.
                                                                                                               
o   For cancellations received after the fourth class of the first course and before the start of the second course, the student is responsible for paying 50% of the certificate program.
                                                                                                               
o   For cancellations received after the start of the second course and prior to the start of the third course, the student is responsible for paying 75% of the certificate program.
                                                                                               
o   For cancellations received after the start of the third course, the student is responsible for 100% of the certificate program.  
               
o   This policy does not apply to the Certificate in Project Management; see the Cancellation and Refund Policy for Single Course instead.  For further information, email info@umbctraining.com