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► ProgramsTroubleshooting and Maintaining Cisco IP Networks (TSHOOT)

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)


Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course developed to help students prepare for the Cisco CCNP certification. The TSHOOT course is a component of the CCNP Routing and Switching curriculum.  
This course is designed to train network engineers on monitoring and troubleshooting routed and switched networks through extensive use of hands-on lab exercises.  The goal is to help network professionals gain the skills and knowledge needed to diagnose and resolve network problems quickly and effectively.  Some older topics have been removed or simplified from TSHOOT v1.0, while several new IPv6 routing topics have been added. The course content has been adapted to Cisco IOS Software Release 15 and technically updated.


Upon completion of this course, students will be able to:
  • Describe the troubleshooting tools and methodologies that are used to identify and resolve issues in complex enterprise networks
  • Describe how to isolate and fix the network issues that your company, SECHNIK Networking Ltd., is facing
  • Describe how to isolate and fix the network issues that your customer, TINC Garbage Disposal Ltd., is facing
  • Isolate and fix the network issues that your customer, PILE Forensic Accounting Ltd., is facing
  • Isolate and fix the network issues that your customer, Bank of POLONA Ltd., is facing
  • Isolate and fix the network issues that your customer, RADULKO Transport Ltd., is facing


This course is intended for network professionals who want to increase their skill level at maintaining and troubleshooting complex Cisco IP networks.


Prior to attending this course, students should have the knowledge of and experience with the implementation and verification of enterprise routing and switching technologies as offered by the Implementing Cisco Switched Networks (SWITCH) v2.0 and Implementing Cisco IP Routing (ROUTE) v2.0 courses or equivalent skills and knowledge.

This includes knowledge and experience of the following technologies:
  • Layer 2 switching
  • Link aggregation protocols
  • STP
  • Inter-VLAN routing solutions
  • FHRPs, including HSRP, VRRP, and GLBP
  • Branch office operations
  • OSPF
  • Layer 3 path control
  • Redistribution
  • BGP
  • IPv6 Networking


HD-ILT™ (High Definition Instructor Led Training) is a patented, state-of-the-art video conferencing/remote lab training modality that allows students to study from Reston, VA; Columbia, MD or any of our other 30+ locations across North America, or remotely from a home or office. Students in the HD-ILT lab will receive live instruction in a virtual environment, including the same hands-on labs used in classroom-based courses.  For more information on our HD-ILT learning environment, click here.

Certification Exam

This course prepares the student for Exam 300-135 (TSHOOT). Course price includes one exam voucher. Students may take the certification exam on the Friday after class ends, or use the voucher to take the exam at a later date (maximum one year after class ends).


5 Days

Session Dates Session Time Location Price Registration
8/20/18 - 8/24/18 10:00 a.m. - 6:00 p.m.
Monday - Friday
HD-ILT $3595.00

Group Training Available

UMBC Training Centers can deliver any of our courses in a group training environment at our facilities or yours. Group training can be an effective and economical method to quickly assure competency and consistency of knowledge and skills within an organization or department.