Supervisor Development Program

Overview

With successful completion, participants will be able to:

• Identify the roles and expectations of the supervisor as a leader.
• Identify personality styles and use proven techniques to increase interpersonal communications.
• Exercise greater influence and effectiveness by applying the appropriate influence strategies.
• Manage time, energy, and resources to maximize personal effectiveness.
• Define the leader’s role in creating and maintaining a work climate that maximizes employee contribution and effectiveness.
• Discuss tactics and feel more confident in having hard conversations with employees.
• Establish clear performance expectations with employees by using metrics based objectives.
• Hold employees accountable for substandard performance and recognize superior performance.
• Develop a Personal Action Plan that integrates the key workshop learnings with the needs/challenges at work and leave their comfort zone.
• Take managed risks to improve their personal effectiveness.
• Implement a culture of accountability.

AUDIENCE 

Up to 25 Participants (with ~1-3 years of management experience).