Program Coordinator

PROGRAM COORDINATOR

Title: Program Coordinator, Professional Development Programs
Department: Operations
Reports to: Manager, Professional Development Programs

UMBC Training Centers is the premier provider of technical, engineering and professional skills training in the Mid-Atlantic region for individuals, businesses, non-profit organizations and government agencies. The Program Coordinator will manage the delivery of non-credit training programs for various clients and individual students.

Qualifications & Desired Skills:

• Highly organized, passionate, and hard working with the ability to prioritize many ongoing tasks
• Ability to self-manage, self-motivate, problem solve, and meet deadlines
• Communicate with candor and transparency
• Concerned with driving results
• Proficiency with office/productivity applications – Excel, PowerPoint, Outlook, Slack
• Able to collaborate as a member of a team
• Demonstrated excellence in customer service (internal customers and external customers)
• High energy and resilience, excellent problem-solving skills with the ability to project calmness and confidence
• Ability to work nights and weekends, as needed
• Ability to lift 30 pounds

Job Duties:

• Ability to work on many priorities concurrently without missing any details
• Works with the team to identify course materials; ensure course materials are up to date, relevant and high quality
• Manage all communications for planned courses to clients, instructors, and students
• Ensure scheduled classes are effectively executed by overseeing or handling all logistics (ordering and distributing course materials; confirming logistics with instructors and students; ensuring proper classroom set-up including catering when needed; providing for special needs of instructors and students; preparing and distributing instructor evaluations and certificates of completion)
• Ensure all UMBC-TC software applications are current with course information, as well as student and instructor information
• Manage and coordinate individual enrollments in partner courses
• Ability to travel to client sites as needed