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Artificial Intelligence

Building AI Skills for the Non-Technical Government Workforce

Group Training
Course Outline

Overview

This course offers a well-rounded survey of AI for non-technical government staff. It provides an overview of AI and Generative AI fundamentals; examines the use of AI tools and co-pilots for expediting and automating common workplace tasks; presents AI applications in data analysis and visualization, and introduces other AI tools for image and media generation. The course combines lectures with demonstrations.

Duration

1 Day

Why You Should Take This Course

In the duration of this course, students will:

  • Gain foundational knowledge of AI and Generative AI applications.
  • Learn how to use AI tools to automate and expedite workplace tasks.
  • Understand AI-driven data analysis, visualization, and media generation.
  • Develop awareness of ethical considerations in using AI in government roles.

Course Outline

Building AI Skills for the Non-Technical Government Workforce

Morning Session (4 hours)

Introduction to AI for Government (0.5 hour)

  • What is AI and Generative AI

  • Understanding the potential and limitations of AI in non-technical roles

  • Overview of AI ethics, accountability, and public trust

Generative AI for Workplace Efficiency (1.5 hours)

  • Using AI tools like ChatGPT and other copilots for:

    • Writing emails, reports, and meeting summaries

    • Drafting policy documents and creating templates

  • Live demonstration:

    • Automating routine tasks with AI

    • Creating structured documents from unstructured inputs

  • Hands-on exercise: Participants draft a policy memo or response using a Generative AI tool

AI in Data Analysis and Visualization (2 hours)

  • Simplifying data interpretation with AI tools (Google Sheets AI, Tableau GPT, Power BI Copilot)

  • Hands-on demo:

    • Analyzing a dataset and creating visualizations using AI assistance

    • Automating charts, dashboards, and insights generation

  • Discussing limitations of AI in data accuracy and bias

Afternoon Session (4 hours)

Exploring AI for Image and Media Generation (1.5 hours)

  • Introduction to AI tools for image and media creation (DALL·E, Canva AI)

  • Applications for presentations, training materials, and citizen engagement

  • Live demo: Generating images, enhancing designs, and creating short videos with AI tools

  • Hands-on exercise: Participants create visuals for a public awareness campaign

Responsible Use of AI in Government Settings (1 hour)

  • Importance of ethical AI usage in public service

  • Case studies: Misuse of AI and lessons learned

  • Establishing guidelines for responsible AI use in daily tasks

Wrap-Up: AI Skills for the Future (1.5 hours)

  • Recap of key concepts and tools introduced during the course

  • Group discussion: Identifying tasks in participants’ roles that could benefit from AI

  • Q&A and brainstorming session: How AI can enhance government services

  • Final activity: Participants outline a simple AI adoption plan for their teams

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