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Systems Analysis & Systems Engineering

Business Process Management (BPM) Foundations

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  • Overview

    This 3-day workshop explores the world of Business Process Management (BPM), providing students with a firm foundation in BPM principles, drivers, methodologies, and common practices. BPM is examined as an overarching initiative aimed at transforming organizations through process improvement and organizational alignment.

    The three pillars of successful BPM – people, process, and technology – will be examined and extensively discussed.  Throughout the three days, students will be exposed to various BPM methodologies, including Six Sigma, Lean, Balanced Scorecard, and Kaizen. The core of the course will center on the transformation that enterprises must go through in adopting BPM, spanning ten stages of adoption.

    Concepts in this workshop are reinforced through a combination of group discussion, class exercises, case study explorations, and daily reviews.

    Topics covered include:

    • Business Process Management
    • Business Process Modeling
    • BPM Value Proposition
    • Four Stages of BPM Adoption
    • Ten-step BPM Framework
    • Six Sigma
    • Lean
    • Balanced Scorecard
    • Kaizen
    • ISO 9001:2000
    • Key Performance Indicators (KPI)
    • Metrics and Performance Measurement
    • Process Optimization
    • Putting BPM into Action
  • Who Should Take This Course

    PREREQUISITES

    No previous knowledge, experience, or skill sets are required.

  • Schedule
  • FAQs
    Is there a discount available for current students?

    UMBC students and alumni, as well as students who have previously taken a public training course with UMBC Training Centers are eligible for a 10% discount, capped at $250. Please provide a copy of your UMBC student ID or an unofficial transcript or the name of the UMBC Training Centers course you have completed. Online courses are excluded from this offer.

    What is the cancellation and refund policy?

    Student will receive a refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 10 business days prior to the class start date for classes or the exam date for exams.

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