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Course Overviews

Explore our computer and network administration courses, including CompTIA, Cisco®, and Microsoft® certification prep classes. View upcoming computer & network administration Courses

  • IT Support Professional Certificate

    This certificate is designed for those with very little to no technical experience who are interested in a career as an entry-level information technology (IT) professional or personal computer (PC) service technician. Students will complete both the CompTIA IT Fundamentals+ Certification course and the CompTIA A+ Certification course. Click for more information

  • CompTIA A+ Certified IT Technician

    If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. A+ Certification Prep is the first course in the Certificate in Computer & Network Technology program. Click for more information

  • CompTIA Network+

    CompTIA Network+ is a vendor neutral networking certification that is trusted around the world. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless networks. CompTIA Network+ certified individuals are in-demand worldwide. With a CompTIA Network+ certification, you will possess the key skills to troubleshoot, configure and manage these systems and keep your company productive. Click for more information

  • Certificate in Network Administration

    This program provides candidates with the skills, knowledge and credentials required to successfully begin a career in the Information Technology field as a Network Administrator or Network Technician. Click for more information

  • Interconnecting Cisco® Network Devices 1 (ICND1)

    Interconnecting Cisco Networking Devices, Part 1 v2.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. This course can be followed by the Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course, which covers topics in more depth and teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification. Click for more information

  • Interconnecting Cisco® Network Devices 2 (ICND2)

    The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. ICND2 v2.0 focuses on understanding redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management and Cisco licensing. The student will encounter more troubleshooting and more lab time than with the previous version of ICND2. Click for more information

  • Cisco Certified Network Associate (CCNA)

    The widely respected Cisco Career Certifications bring valuable, measurable rewards to network professionals, their managers, and the organizations that employ them. Cisco Certified Network Associate (CCNA) is one of the most valued certifications in the IT industry. Anyone seeking to pursue or advance their career as a network technician, network administrator, or information security specialist will benefit from the range of theoretical and practical skills covered by the CCNA certification course of study. Click for more information

  • Implementing Cisco IP Routing (ROUTE)

    Implementing Cisco IP Routing (ROUTE) v2.0 is an instructor-led training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Implementing Cisco IP Switched Networks (SWITCH)

    Implementing Cisco Switched Networks (SWITCH) v2.0 is an instructor-led training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

    Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course developed to help students prepare for the Cisco CCNP certification. The TSHOOT course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Juniper Introduction to the Junos Operating System (IJOS)

    This three-day course provides students with the foundational knowledge required to work with the Junos operating system and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. Key topics include user interface options with a heavy focus on the command-line interface (CLI), configuration tasks typically associated with the initial setup of devices, interface configuration basics with configuration examples, secondary system configuration, and the basics of operational monitoring and maintenance of Junos devices. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Through demonstrations and hands-on labs, students will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49. Click for more information

  • Juniper Junos Intermediate Routing (JIR)

    This course provides students with intermediate routing knowledge and configuration examples. The course includes an overview of protocol-independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, and high availability (HA) features. Click for more information

  • Junos Enterprise Switching (JEX-ELS)

    This two-day course is designed to provide students with intermediate switching knowledge and configuration examples using Junos Enhanced Layer 2 Software. This course includes an overview of switching concepts and operations, virtual LANs (VLANs), the Spanning Tree Protocol (STP), port and device security features, and high availability (HA) features. Click for more information

  • Juniper Networks Certified Specialist JIR and JEX-ELS (JNCIS-ENT)

    This course provides students with intermediate routing knowledge and configuration examples. The course includes an overview of protocol-independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, and high availability (HA) features. Click for more information

  • Advanced Junos Enterprise Routing (AJER)

    This four-day course is designed to provide students with the tools required for implementing, monitoring, and troubleshooting Layer 3 components in an enterprise network. Detailed coverage of OSPF, BGP, class of service (CoS), and multicast is strongly emphasized. The course also exposes students to common troubleshooting commands and tools used to troubleshoot various intermediate to advanced issues. Through demonstrations and hands-on labs, students will gain experience in configuring and monitoring the Junos operating system and in monitoring device and protocol operations. Click for more information

  • Advanced Junos Enterprise Switching (AJEX)

    This course provides detailed coverage of virtual LAN (VLAN) operations, Multiple Spanning Tree Protocol (MSTP) and VLAN Spanning Tree Protocol (VSTP), authentication and access control for Layer 2 networks, IP telephony features, class of service (CoS), and monitoring and troubleshooting tools and features supported on the EX Series Ethernet Switches. Click for more information

Microsoft Windows/Server Administration

  • CompTIA A+ Certified IT Technician

    If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems. A+ Certification Prep is the first course in the Certificate in Computer & Network Technology program. Click for more information

  • Automating Administration with Windows PowerShell

    This five day course provides students with the fundamental knowledge and skills to use Windows PowerShell 3.0 for administering and automating administration of Windows based servers. It focuses on primary Windows PowerShell command-line features and techniques, and will provide prerequisite skills supporting many different Microsoft products. This includes Windows Server, Windows Client, Exchange Server, SharePoint Server, SQL Server, System Center, and more. In keeping with that goal, this course will not focus on any one of those products, although Windows Server (which is the common platform for all of those) will serve as the example for the techniques being taught. Click for more information

  • Advanced Automating Administration with Windows PowerShell

    Learn how to automate and streamline day to day management and administration tasks and functions in your Windows Server Infrastructure. This three-day course is a follow on course from the 10961B: Automating Administration with Windows PowerShell course. It is built on Windows Server 2012 R2 and Windows 8.1 and while it is specifically focussed on Windows PowerShell v4.0, is also relevant in v2.0 and v3.0 Windows PowerShell environments. Click for more information

  • Using Microsoft® Windows® 10

    Welcome to Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface. This course will help you to define what a PC is, and familiarize you with the Windows 10 user interface and its basic capabilities. In this course, you will explore Windows 10 and learn how to create documents, send email, browse the Internet, and share information between applications and with other users. Click for more information

  • MCSA: Windows Server 2016

    In an intensive and immersive hands-on learning environment, you will prepare for the MCSA: Windows Server 2016 certification exams. This extended-hours boot camp, led by senior instructors, includes targeted lectures using Microsoft Learning recommended content and 12 months of access to more than 40 remote labs. Click for more information

  • Administering Windows Server 2012

    This course is part two in a series of three courses that provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. The three courses collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 environment. Click for more information

Networking

  • Advanced Junos Enterprise Switching (AJEX)

    This course provides detailed coverage of virtual LAN (VLAN) operations, Multiple Spanning Tree Protocol (MSTP) and VLAN Spanning Tree Protocol (VSTP), authentication and access control for Layer 2 networks, IP telephony features, class of service (CoS), and monitoring and troubleshooting tools and features supported on the EX Series Ethernet Switches. Click for more information

  • CompTIA Network+

    CompTIA Network+ is a vendor neutral networking certification that is trusted around the world. It validates the essential knowledge and skills needed to confidently design, configure, manage and troubleshoot any wired and wireless networks. CompTIA Network+ certified individuals are in-demand worldwide. With a CompTIA Network+ certification, you will possess the key skills to troubleshoot, configure and manage these systems and keep your company productive. Click for more information

  • Certificate in Network Administration

    This program provides candidates with the skills, knowledge and credentials required to successfully begin a career in the Information Technology field as a Network Administrator or Network Technician. Click for more information

  • Interconnecting Cisco® Network Devices 1 (ICND1)

    Interconnecting Cisco Networking Devices, Part 1 v2.0 is a five-day, instructor-led training course that teaches learners how to install, operate, configure, and verify a basic IPv4 and IPv6 network, including configuring a LAN switch, configuring an IP router, connecting to a WAN, and identifying basic security threats. This course can be followed by the Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course, which covers topics in more depth and teaches learners how to perform basic troubleshooting steps in enterprise branch office networks, preparing learners for Cisco CCNA certification. Click for more information

  • Interconnecting Cisco® Network Devices 2 (ICND2)

    The Interconnecting Cisco Networking Devices, Part 2 (ICND2) v2.0 course provides entry-level network administrators, network support, and help desk technicians with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. ICND2 v2.0 focuses on understanding redundant topologies, troubleshooting common networking issues, configuring EIGRP and multiarea OSPF in both IPv4 and IPv6, understanding WAN technologies, and becoming familiar with device management and Cisco licensing. The student will encounter more troubleshooting and more lab time than with the previous version of ICND2. Click for more information

  • Cisco Certified Network Associate (CCNA)

    The widely respected Cisco Career Certifications bring valuable, measurable rewards to network professionals, their managers, and the organizations that employ them. Cisco Certified Network Associate (CCNA) is one of the most valued certifications in the IT industry. Anyone seeking to pursue or advance their career as a network technician, network administrator, or information security specialist will benefit from the range of theoretical and practical skills covered by the CCNA certification course of study. Click for more information

  • Implementing Cisco IP Routing (ROUTE)

    Implementing Cisco IP Routing (ROUTE) v2.0 is an instructor-led training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Implementing Cisco IP Switched Networks (SWITCH)

    Implementing Cisco Switched Networks (SWITCH) v2.0 is an instructor-led training course developed to help students prepare for Cisco CCNP certification. The ROUTE course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Troubleshooting and Maintaining Cisco IP Networks (TSHOOT)

    Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course developed to help students prepare for the Cisco CCNP certification. The TSHOOT course is a component of the CCNP Routing and Switching curriculum. Click for more information

  • Juniper Introduction to the Junos Operating System (IJOS)

    This three-day course provides students with the foundational knowledge required to work with the Junos operating system and to configure Junos devices. The course provides a brief overview of the Junos device families and discusses the key architectural components of the software. Key topics include user interface options with a heavy focus on the command-line interface (CLI), configuration tasks typically associated with the initial setup of devices, interface configuration basics with configuration examples, secondary system configuration, and the basics of operational monitoring and maintenance of Junos devices. The course then delves into foundational routing knowledge and configuration examples including general routing concepts, routing policy, and firewall filters. Through demonstrations and hands-on labs, students will gain experience in configuring and monitoring the Junos OS and monitoring basic device operations. This course is based on Junos OS Release 15.1X49. Click for more information

  • Juniper Junos Intermediate Routing (JIR)

    This course provides students with intermediate routing knowledge and configuration examples. The course includes an overview of protocol-independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, and high availability (HA) features. Click for more information

  • Junos Enterprise Switching (JEX-ELS)

    This two-day course is designed to provide students with intermediate switching knowledge and configuration examples using Junos Enhanced Layer 2 Software. This course includes an overview of switching concepts and operations, virtual LANs (VLANs), the Spanning Tree Protocol (STP), port and device security features, and high availability (HA) features. Click for more information

  • Juniper Networks Certified Specialist JIR and JEX-ELS (JNCIS-ENT)

    This course provides students with intermediate routing knowledge and configuration examples. The course includes an overview of protocol-independent routing features, load balancing and filter-based forwarding, OSPF, BGP, IP tunneling, and high availability (HA) features. Click for more information

  • Wireless Analysis and Exploitation (WAX)

    Wireless Analysis & Exploitation (WAX) is an intensive course that provides a comprehensive view into the methods and mindset used by hackers to compromise wireless networks. Wireless can be complex and effective learning requires mastery of a new set of acronyms and how these technologies fit into the big picture. Click for more information

  • Certified Wireless Network Administrator (CWNA)

    This Enterprise Wireless LAN Administration course, whether in an academic format or a 5-day fast-track format, provides the networking professional a complete foundation of knowledge for entering into or advancing in the wireless networking industry. From basic RF theory to 802.11 frame exchange processes, this course delivers hands-on training that will benefit the novice as well as the experienced network professional. Click for more information

ITIL

  • ITIL Foundation

    This course, based on the ITIL best practice service lifecycle approach, provides IT managers, practitioners and anyone who uses IT services with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management (ITSM) provision. The certification exam is taken on the last day of class and those passing while receive an ITIL Foundation Certificate in IT Service Management . The cost of the exam is not included in the price of the course. Click for more information

Microsoft SharePoint

  • Microsoft® SharePoint® 2013: Site Owner

    Microsoft® SharePoint® 2013 is a platform designed to facilitate collaboration and allow people to use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. As such, SharePoint has many distinct features that must be enabled and configured, and many content structures that can be selected, added, and configured. In this course, you will learn how to create, configure, and manage a SharePoint Team Site so that your team or organization can share information and collaborate effectively. Click for more information

  • Microsoft® SharePoint® 2013: Site User

    In more professional environments today, people work collaboratively in teams. Information technology and applications facilitate this by allowing people to easily share, access, edit, and save information. Microsoft® SharePoint® 2013 is a platform specifically designed to facilitate collaboration, allowing people to use familiar applications and Web based tools to create, access, store, and track documents and data in a central location. In this course, you will learn about and use a SharePoint Team Site to access, store, and share information and documents. Click for more information

  • Microsoft® SharePoint® 2013: Site Administrator

    Microsoft® SharePoint® 2013 helps people collaborate and use familiar applications and web-based tools to create, access, store, and track documents and data in a central location. SharePoint can also help organizations segment digital information, share information from external sources, archive records, and automate business processes. SharePoint has many features that can help organizations manage the flow of digital information, automate processes, and help organizations manage records. In this course, you will learn how to create, configure, and manage a SharePoint site collection so that your team or organization can collaborate effectively, manage the flow of digital information, automate business processes, and meet records management needs. Click for more information

  • Microsoft® SharePoint® 2013: Designer

    Microsoft® SharePoint® Designer 2013 provides a code-free environment to access data types and build custom SharePoint applications. It allows rapid development of SharePoint workflows to meet a company’s specific needs. Before SharePoint Designer, most custom SharePoint applications were created with Microsoft® Visual Basic®. SharePoint Designer simplifies the process with a no-code interface that can be integrated with Microsoft® Visio® 2013 to easily manipulate workflow shapes. In this course, you will create and publish custom SharePoint workflows without code using SharePoint Designer 2013. Click for more information

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