Cancellation and Refund Policy:
I. Student will receive a 100 % refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 14 calendar days prior to the class start date for classes or the exam date for exams. Notifications must be made in writing either by email to: firstname.lastname@example.org
or by letter to:
UMBC Training Centers, LLC
6996 Columbia Gateway Drive, Suite 100, Columbia, MD 21046.
Students who cancel registrations after a program or class start, will not qualify for a refund. For reschedules made within 14 calendar days from the course start date, students must reschedule immediately for a current, published course, up to a maximum of six months from the original enrollment date of the class. A student may only reschedule a maximum of two times within the six month window.
II. If a student does not attend a scheduled course without the required prior notification, the funds will be forfeited, and rescheduling will not be allowed.
III. Red Hat Kiosk Exams are non-refundable. They can be rescheduled up to 24 hours prior to the exam session at: http://red.ht/2FPsner