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Systems Analysis & Systems Engineering

Leadership, Management and Communication Skills for ISSOs

Group Training + View more dates & times


Strong Information Security requires the following from an organization: additional processes and documentation; more attention to detail; coordination of teams and individuals; increased scrutiny for everyone. People and organizations are inherently resistant to all of the aforementioned. The ISSO plays a key role in ensuring that system security is achieved despite this resistance.

This course addresses the critical leadership, management and communication skills that are essential to achieving success in a critical multi-disciplinary role such as the Federal Government ISSO. Numerous individual and group exercises reinforce the concepts and skills presented in class.

Who Should Take This Course


While there are no specific course pre-requisites, it is recommended that students take this course last in the ISSO Certification Program.

Why You Should Take This Course

The other courses in the ISSO program cover the key technical, process and compliance KSAs that are essential to the ISSO work role. However, success and organizational impact in the ISSO role also requires strong leadership, management and communication skills.

Course Outline
  • Facilitation Skills
  • Conducting Effective Meetings
  • Core Communication Skills
  • Critical Thinking
  • Visualization & Presentation of Information
  • Project & Resource Management
  • Agile Methods
  • Working in Multi-disciplinary teams
  • Working Across Organizations
  • Working with Vendors & Contractors
  • Effective Leadership
  • Conflict Resolution
  • Critical Conversations
Is there a discount available for current students?

UMBC students and alumni, as well as students who have previously taken a public training course with UMBC Training Centers are eligible for a 10% discount, capped at $250. Please provide a copy of your UMBC student ID or an unofficial transcript or the name of the UMBC Training Centers course you have completed. Asynchronous courses are excluded from this offer.

What is the cancellation and refund policy?

Student will receive a refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 10 business days prior to the class start date for classes or the exam date for exams.

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