Computer and Network Administration

Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342)

Overview

Gain advanced diagnostic and troubleshooting skills to improve reliability of infrastructure systems and applications running Red Hat Enterprise Linux

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course (RH342) provides system administrators with the tools and techniques they need to successfully diagnose, and fix, a variety of potential issues. Students will work through hands-on problems in various subsystems to diagnose and fix common issues.

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.

This course is based on Red Hat Enterprise Linux 8.4.

Who Should Take This Course

Audience

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

Prerequisites

Have earned a Red Hat Certified System Administrator (RHCSA) or have similar experience. It is recommended that students have earned a Red Hat Certified Engineer (RHCE) or have similar experience.

Why You Should Take This Course

Upon completion of this course, students will be able to:

  • Use the scientific method to approach troubleshooting
  • Troubleshoot boot issues
  • Troubleshoot security issues
  • Troubleshoot storage issues
  • Troubleshoot network issues

Course Outline

Red Hat Enterprise Linux Diagnostics and Troubleshooting (RH342)

Introducing Troubleshooting Strategy

Describe effective troubleshooting methods and data collection strategies.

Configuring Baseline Data

Configure baseline data collection using monitoring, logging and change tracking.

Troubleshooting Boot issues

Identify and resolve issues that can affect a system’s ability to boot.

Identifying Hardware Issues

Identify hardware issues that can affect a system’s ability to operate normally.

Troubleshoot Storage Issues

Identify and resolve issues related to storage.

Troubleshooting RPM Issues

Identify and resolve problems in, and using, the package management subsystem.

Troubleshooting Network Issues

Identify and resolve network connectivity issues.

Troubleshooting Application issues

Identify and resolve application issues using debugging tools.

Troubleshooting Security Issues

Identify and resolve issues related to security subsystems.

Troubleshooting Kernel Issues

Identify kernel issues and assist Red Hat Support in resolving kernel issues.

Comprehensive Review

Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

Search UMBC Training Centers