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What distinguishes emotionally intelligent leaders?

Listen in on a discussion of emotional intelligence with Dr. Rick Milter, professor and faculty director of capstone programs at The Johns Hopkins Carey Business School. Rick also instructs and consults leadership development at our Center for Leadership and Innovation, many of which include the EQ-i® instrument as a training tool, and was kind enough to sit down with us to discuss his experiences with leaders as they try to accommodate subjective leadership styles according to their EQ-i® results.

This unlikely team became a resource for the technical teams, helping them think outside the box.  Over time, the Skunks led a shift in the firm’s mentality from complacency with tradition and the status quo to progressive and forward thinking.

The point of my story is not to inspire you to go out and build your own think-tank, but to be innovative with your current resources. Who would have thought that a group of new graduates, people to whom the company and industry were completely foreign, could produce such beneficial ideas and improvement? What unlikely resources can you leverage in the workplace to drive innovation? I would love to hear about them.


Rick Milter, Ph.D- Rick is a professor and faculty director of capstone programs at The Johns Hopkins Carey Business School. He has served previously as interim chair of professional programs and director of MBA programs. His personal management experiences include positions in the construction, retail, housing, and consulting industries.

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