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Leadership and Innovation

One Leadership, One Voice

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  • Overview

    Did you hear about this concept at one of our online seminars? While we integrate this concept in many of our lectures, this is the full course that takes a deep dive into One Leadership, One Voice.

    In recent years, Patrick Lencioni’s The Advantage, which contends that an organization’s health is a greater competitive advantage than superior strategy and cutting-edge technology, has become immensely popular. Lencioni believes that a healthy organization provides a unique advantage that is not dependent upon its employees’ working knowledge or intelligence level. The improvement in organizational health, states Lencioni, “can create a massive competitive advantage and improved bottom line, (and) will also make a real difference in the lives of the people who work there.” When management, operations, and culture become one, it can transform a fragmented company into a holistic and healthy organization. This course instructs the leadership of an organization to become (or create) a cohesive team, create clarity, overcommunicate that clarity, and reinforce it consistently. In learning these fundamental steps for developing a healthy organization, participants effect change beyond the immediate and short-lived quick fixes by transforming their organization into a centered body that unites management, operations, and culture.

    In addition to group courses, we offer:

    • In-Person and Live Online Course Delivery Options
    • Lunch and Learn (~60-90 Minutes)
    • Workshop (~60-120 Minutes)
    • Class, Lecture, or Seminar (~1-5 Days)
    • Retreat or Camp (~5-10 Days)
  • Why You Should Take This Course

    The curriculum of the One Leadership, One Voice Program contains four major learning disciplines that guide an executive team towards functioning as a team and overcoming obstacles to effective communication. Looking at the program holistically, these four disciplines are the major drivers of the program and ultimately guide the learning which leaders are exposed to throughout the program. The program also has progressive and innovative leadership concepts intertwined into the four major disciplines. This is due to their direct relevance and the supplemental value they add to the overarching concepts within the four disciplines. The four disciplines are as follows:

    • Build a Cohesive Leadership Team
    • Create Clarity
    • Over-communicate Clarity
    • Reinforce Clarity

    After completion of this course, participants will be able to:

    • Act on the four major disciplines in Lencioni’s The Advantage
    • Identify the components that foster a healthy organization
    • Identify the five stages making up Lencioni’s Pyramid
    • Understand the development of a cohesive leadership team through the stages of Lencioni’s Pyramid
    • Build trust, openness, and respect among team members
    • Understand and manage the five different conflict modes
    • Learn to identify and leverage the five different conflict modes
    • Encourage healthy conflict by teammates
    • Achieve full personal and team commitment through engaging in healthy conflict
    • Understand and apply the critical statements: “I agree and commit” and “I disagree and commit”
    • Build a culture of accountability within the team and organization
    • Focus on achieving results with the full support of the team and organization
    • Understand the concept of team synergy
    • Create, overcommunicate, and reinforce clarity of communication
    • Align individual, team, and organizational vision and goals for improved results across all levels
  • Schedule
  • Course Outline

    The curriculum of the One Leadership, One Voice Program contains four major learning disciplines that guide an executive team towards functioning as a team and overcoming obstacles to effective communication. Looking at the program holistically, these four disciplines are the major drivers of the program and ultimately guide the learning which leaders are exposed to throughout the program. The program also has progressive and innovative leadership concepts intertwined into the four major disciplines. This is due to their direct relevance and the supplemental value they add to the overarching concepts within the four disciplines. The four disciplines are as follows:

    Discipline 1: Build a Cohesive Leadership Team

    Becoming a cohesive leadership team requires:

    • Behavioral unification
    • A high level of rigor
    • An intentional decision by teammates
    • Teammates to “willingly accept the work and sacrifices necessary”

    Discipline 2: Create Clarity

    A leadership team creating clarity requires:

    • Elimination of subtle misalignment
    • The development of a clear and consistent message
    • A clear portrayal of what is important to the organization
    • One voice

    Discipline 3: Over-communicate Clarity

    A leadership team over communicating clarity requires:

    • The established alignment be consistently expressed to employees
    • The alignment be repeated “over a period of time, in a variety of different situations, and preferably from different people”
    • Teammates to habitually concluding meetings with clear and specific agreements about the communications being cascaded to employees

    Discipline 4: Reinforce Clarity

    A leadership team reinforcing clarity requires:

    • Embedding the established alignment in the fabric of the organization
    • Teammates to make “sure that every human system—every process that involves people—from hiring and people management to training and compensation, is designed to reinforce” the clarity and alignment it created and communicated
    • Modification of human systems to provide the essential structure for tying together the organization’s operations, management, and culture
  • FAQs
    Is there a discount available for current students?

    UMBC students and alumni, as well as students who have previously taken a public training course with UMBC Training Centers are eligible for a 10% discount, capped at $250. Please provide a copy of your UMBC student ID or an unofficial transcript or the name of the UMBC Training Centers course you have completed. Online courses are excluded from this offer.

    What is the cancellation and refund policy?

    Student will receive a refund of paid registration fees only if UMBC Training Centers receives a notice of cancellation at least 10 business days prior to the class start date for classes or the exam date for exams.

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