Mastering Conflict
Teams that are lacking on trust are incapable of engaging in unfiltered, passionate debate about key issues, causing situations where team conflict can easily turn into veiled discussions and back channel comments. In a work setting where team members do not openly air their opinions, inferior decisions are the result. The desire to preserve artificial […]
Leadership and Innovation
Motivating and Influencing Others to Act
Leadership is an organization’s most critical competitive advantage in today’s highly competitive global environment. This practical and results-oriented course explains the many aspects of both leadership and motivation, as well as demonstrates their relation to one another. An individual can learn skills for motivating and influencing others and while some individuals possess a more ‘natural’ […]
Leadership and Innovation
Myers-Briggs Type Indicator (MBTI) Workshop
Whether in a leadership, managerial, or supporting role in the workplace, developing and maintaining relationships is pivotal for an individual’s achievement of organizational success. Establishing and maintaining positive relationships within an organization enables and encourages more effective and efficient working together by its employees. This course examines personality styles through the Myers-Briggs Type Indicator (MBTI®) […]
Leadership and Innovation
Navigating Critical Conversations in the Workplace
Disagreements and high-stake conversations occur frequently in today’s business environment and require effective handling for achieving desired outcomes. When stuck in a sticky situation, an individual must courageously speak up in critical moments for influencing the outcomes. Patterson, Grenny, McMillan, and Switzler’s Crucial Conversations compiles their 25 years of research on how to handle critical […]
Leadership and Innovation
Negotiation Principles
Being in a leadership role often requires an individual’s negotiation with a wide range of potential parties, from members of their own team to individuals leading teams in other organizations. Similar to conflict, the capability of using a combination of influence and persuasion along with a variety of negotiation tools effectively greatly enhances a leader’s […]
Leadership and Innovation
One Leadership, One Voice
Did you hear about this concept at one of our online seminars? While we integrate this concept in many of our lectures, this is the full course that takes a deep dive into One Leadership, One Voice. In recent years, Patrick Lencioni’s The Advantage, which contends that an organization’s health is a greater competitive advantage […]
Leadership and Innovation
Planning and Goal Setting Strategies
An individual’s ability to set goals and make plans to achieve them is the single most important skill they can develop within their work, regardless of their role as an individual contributor, manager, supervisor, or team leader. This course will guide students through the process of planning, setting, and achieving their goals as effectively as […]
Leadership and Innovation
Problem Finding: A Project Management Perspective
Leaders with problem solving skills are crucial for maintaining an effective organization. The capacity for fixing problems with teamwork and efficiency is a highly valued and useful ability. While organizations tend to hire those with effective problem-solving skills, problem finding abilities are often overlooked and underrepresented. Often, uncovering a problem is the hardest and most […]
Leadership and Innovation
Professional Writing Skills
Organizations of today require effective communication skills by individuals regardless of level or role. Just naming a few, individuals must compose a variety of written documents: white papers, staff summary sheets, memorandums, e-mails, trip descriptions, justifications for attending training, meeting invitations and notes, after-action reports, purchase requests, incident reports, resumes, and self-assessments for annual performance […]
Leadership and Innovation
Providing Effective Feedback
Participants will learn to provide feedback that is designed to help improve performance, while preserving the self-esteem and confidence of the recipient. Through experiential exercises, group discussions, and role plays, participants will learn the importance of creating a safe space in which both the manager and the employee are open to hearing what the other […]
Leadership and Innovation
Psychological Body Armor™: Developing Personal and Professional Resilience
It is generally accepted that in the wake of crises, traumas, even disasters, roughly two out of every three individuals seemingly are incapable of functioning effectively, at least temporarily; however, a unique minority of individuals appear capable of quickly adjusting. This minority possesses some form of “immunity” to things that greatly distress others, or at […]
Leadership and Innovation
Resilient Leadership: Building an Organizational Culture of Resilience
If ever there was a time for fostering human resilience, it is now! In September of 2013, the U.S. Institute of Medicine issued its report on resiliency in the workplace, suggesting that resilient organizations are built upon a “culture” of resilience. It further suggests that enhanced leadership training was one of the pillars of an […]
Leadership and Innovation