Communication and Facilitation
Business analysts have the responsibility to gather, analyze, and validate business and technical requirements for their projects, thus they need communication and facilitation skills to manage requirements meetings and workshops. In this highly interactive course, participants will gain the skills to be an effective facilitator, one who can help stakeholders define their needs and form […]
Leadership and Innovation
Creating High Performing Teams
In the current business culture, nearly all individuals work in team settings. Given this fact, leaders must not only have excellent people skills, but must be able to gauge others’ social ability and group direct reports accordingly. The aptitude of creating effective teams is invaluable for leaders at every level of management, having a direct […]
Leadership and Innovation
Creating, Overcommunicating, and Reinforcing Clarity
Leaders must give employees the clarity they need by agreeing on the answers to six simple but critical questions, and thereby eliminating even small discrepancies in their thinking. If leaders can rally around clear answers to these fundamental questions–without using jargon–they will drastically increase the likelihood of creating a healthy organization and achieving the competitive […]
Leadership and Innovation
Critical Thinking
In an effort to curb the tide on ineffective decision-making that is apparent in today’s work environments, this course was created specifically to deepen the understanding and application of crucial critical thinking methodologies and practices. Critical thinking is hard work. Our natural tendencies often cause us to ignore logic, refuse to look at the facts, […]
Leadership and Innovation
Critical Thinking & Problem Solving
Thinking critically and well is crucial for personal and organizational success. In fact, critical thinking is at the root of all good decisions we make. Unfortunately, however, thinking effectively is hard work and rarely developed as a habit. The mind, left on its own, tends to ignore logic, refuses to look at the facts, generates […]
Leadership and Innovation
Cultivating Collaboration
Work environments with plenty of collaboration are conducive to the generation of novel ideas, beneficial for innovation and organizational improvement. Because not all individuals feel comfortable readily sharing opinions and ideas, leaders must cultivate an environment where sharing is safe and encouraged as part of the individual’s daily performance. Fostering a culture of consistent collaboration […]
Leadership and Innovation
Customer Service
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a company manager, serving your staff […]
Leadership and Innovation
Delegating and Coaching
Part of a leader’s role is delegating, coaching, motivating, and empowering others towards success. Delegating and coaching is no longer limited to an individual’s direct reports. Within a learning organization, the barriers restricting who learns from and coaches whom become obsolete. Delegating and coaching does not occur hierarchically, but rather depends on who takes initiative […]
Leadership and Innovation
Design Thinking
Design Thinking addresses the fundamental principles of design thinking and solving for difficult entrepreneurship and business challenges facing companies. An entrepreneurial company will serve as the source of a challenge for graduate student teams who will take on the role of advisors. Drawing on research and theory in design thinking, entrepreneurship, critical thinking, creativity, ethnography, […]
Leadership and Innovation
Developing an Agile Mindset
In this course, students will learn the value behind having an agile mindset and the advantage of “being” agile versus “doing” agile as it relates to adaptability. Through this course, students will explore ways to prioritize and manage change in dynamic, ever-evolving environments. By the end of the course, students will be armed with simple […]
Leadership and Innovation
Developing an Entrepreneurial Mindset
This course introduces the fundamentals of developing and unlocking the entrepreneurial mindset as an entrepreneur, intrapreneur, or socialpreneur. The course takes a spirited approach to the creation of a framework for identifying methods that establish and leverage an entrepreneurial mindset. The design of this course is for individuals seeking greater understanding of the entrepreneurial mindset. […]
Leadership and Innovation
Developing High Potential Teams
In the current business culture, nearly all individuals work in team settings. Given this fact, leaders must not only have excellent people skills, but must be able to gauge others’ social ability and group direct reports accordingly. The aptitude of creating effective teams is invaluable for leaders at every level of management, having a direct […]
Leadership and Innovation